What makes FSG Returnables’ products sustainable?

FSG Returnables’ products are designed to reduce environmental impact across the food service industry by being reusable, durable and in many cases recyclable. Solutions such as Eco-Takeouts, Zero Waste Cups and HuskeeCup are engineered for 1,000+ uses, dramatically cutting the need for disposable packaging and lowering the overall ecological footprint.

Can FSG Returnables’ solutions be customised for my business?

Yes. Many FSG solutions, including Eco-Takeouts and Zero Waste Cups, can be customised with your logo, colours and specific features so that your reusable packaging aligns with your brand and operational needs.

How do I implement a reusable system with Eco-Takeouts?

Implementing a reusable system with Eco-Takeouts starts by assessing your current disposable usage to understand the required scale, then introducing clear processes for issuing, returning and washing containers. FSG supports you with system design, staff training and guidance on cleaning and maintenance to ensure a smooth transition.

Are FSG Returnables’ products safe for all types of food?

Yes. FSG Returnables’ products are made from food-safe materials and designed to meet industry standards, suitable for a variety of hot and cold foods and beverages. Healthcare-focused products such as Inspire Dinnerware are specifically developed to be safe and functional for users with additional needs.

Privacy Policy

Last updated: 18th June 2026

1. Introduction

FSG is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

2. Who We Are

FSG is the data controller responsible for the personal information collected through this website and our business activities.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details provided on our website.

3. What Information We Collect

Depending on how you interact with us, we may collect:

Your name.
Company name.
Job title.
Email address.
Telephone number.
Postal address.
Information you provide through contact forms or correspondence.
Details relating to enquiries or services you request.
Technical information such as IP address, browser type, device information and website usage data.
Cookie and analytics information where applicable.

You are under no statutory obligation to provide personal information, but we may be unable to respond to your enquiry or provide services without it.

4. How We Collect Information

We collect personal information when you:

Complete a contact form on our website.
Contact us by email or telephone.
Subscribe to newsletters or marketing communications.
Engage with us as a customer, supplier or business contact.
Browse our website through cookies and similar technologies.
Provide information during meetings or other business interactions.

5. How We Use Your Information

We use personal information to:

Respond to enquiries.
Provide quotations and requested information.
Deliver our products and services.
Manage customer relationships.
Process invoices and maintain financial records.
Improve our website and user experience.
Send marketing communications where permitted by law.
Meet our legal and regulatory obligations.
Protect our business against fraud or misuse.

6. Our Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Purpose	Lawful Basis
Responding to enquiries	Legitimate interests or taking steps before entering into a contract
Delivering contracted services	Performance of a contract
Managing accounts and legal obligations	Legal obligation and contractual necessity
Business administration	Legitimate interests
Marketing communications	Consent or legitimate interests where permitted by law
Website analytics and performance monitoring	Legitimate interests and cookie consent where required

7. Marketing Communications

Where you have requested marketing updates or where we are permitted to do so under applicable legislation, we may send information about our products, services or industry news.

You can unsubscribe from marketing communications at any time by using the unsubscribe link within our emails or by contacting us directly.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand how visitors use the site and enhance the user experience.

Where required by law, non-essential cookies will only be placed after you have provided your consent.

Further information about the cookies we use can be found in our Cookie Policy or through our cookie preference centre.

9. Who We Share Information With

We may share personal information with trusted third parties where necessary to operate our business, including:

Website hosting providers.
IT support providers.
Email marketing platforms.
Professional advisers such as accountants or legal advisers.
Payment processors where applicable.
Regulatory authorities or law enforcement agencies where legally required.

We do not sell personal information to third parties.

10. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK data protection legislation.

11. Data Security

We maintain appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

While we take reasonable precautions to safeguard information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

12. How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting requirements.

Retention periods vary depending on the nature of the information and our legal obligations.

13. Your Rights

Under UK data protection legislation, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction of processing.
Object to processing based on legitimate interests.
Request transfer of your data in certain circumstances.
Withdraw consent where processing relies on consent.

To exercise any of these rights, please contact us using the details available on our website.

14. Complaints

If you have any concerns about how we handle your personal information, we encourage you to contact us first so that we have the opportunity to address your concerns.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection matters.

Further information is available from the ICO.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites and encourage you to review their own privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our business practices or website functionality.

The latest version will always be published on this page together with the date of the most recent revision.

17. Contact Us

If you have any questions about this Privacy Policy or the way your personal information is processed, please contact FSG using the contact details published on our website.