Data Protection Statement

Introduction

This Data Protection Statement explains how FSG Tableware Ltd (“FSG”, “we”, “us”, or “our”) handles personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are committed to protecting the privacy and security of personal data collected through our website (https://fsg.uk.com/) and through our business operations.

Who We Are

FSG Tableware Ltd supplies tableware and related products to the food service industry. As part of our operations, we may process personal data relating to customers, suppliers, and website users.

For the purposes of data protection law, FSG Tableware Ltd acts as a data controller in respect of the personal data it processes.

Personal Data We May Collect

Depending on how you interact with our website or business, we may collect and process the following types of personal data:

  • Contact information (e.g. name, email address, telephone number)

  • Business information (e.g. company name, role)

  • Enquiry details submitted via contact forms or email

  • Transactional or account-related information (where applicable)

  • Technical data such as IP address, browser type, and device information

  • Website usage data (e.g. pages visited, interactions)

We only collect personal data that is necessary for legitimate business purposes.

How We Use Personal Data

We process personal data for the following purposes:

  • To respond to enquiries and provide requested information

  • To manage business relationships with customers and suppliers

  • To supply products and services

  • To improve our website, services, and user experience

  • To maintain security and prevent fraud or misuse

  • To comply with legal and regulatory obligations

Lawful Basis for Processing

We rely on one or more of the following lawful bases under UK GDPR:

  • Legitimate interests – for managing our business operations and communications

  • Contractual necessity – where processing is required to fulfil an order or agreement

  • Legal obligation – to comply with applicable laws and regulations

  • Consent – where required (e.g. certain marketing or cookie-related activities)

Data Sharing

We may share personal data with trusted third parties where necessary for business operations, including:

  • Service providers supporting our website and IT systems

  • Logistics and delivery providers

  • Professional advisers (e.g. legal, accounting)

We ensure that any third parties processing personal data on our behalf do so in accordance with data protection law and appropriate safeguards.

International Data Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as:

  • Transfers to countries with adequacy decisions

  • Use of approved standard contractual clauses

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These measures are reviewed periodically to ensure ongoing effectiveness.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal data

  • The right to rectify inaccurate or incomplete data

  • The right to request erasure of your data

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability (where applicable)

To exercise any of these rights, please contact us using the details below.

Contact Details

If you have any questions about this Data Protection Statement or how your personal data is handled, please contact:

FSG Tableware Ltd
Unit G3, Cowlairs
Southglade Business Park
Nottingham NG5 9RA
United Kingdom

Email: info@fsg.uk.com
Telephone: 0115 976 7090

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/

Updates to This Statement

We may update this Data Protection Statement from time to time to reflect changes in legal requirements or our data processing practices. Any updates will be published on this page.

Last updated: 20/03/2026